Refund policy

We offer refunds within 14 days and exchanges within 30 days of purchase on any merchandise.  The only exception is in the event you receive wrong or damaged items.  Any problems must be reported within 3 days of delivery of item.

To be eligible for a refund or an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a refund or an exchange, you can contact us at morlawag@gmail.com. If your refund or exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.  Customer is responsible for shipping both ways.

You can always contact us for any return question at morlawag@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items).  Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.